In the cruise industry, maintaining a safe and respectful environment is essential—especially among the cruise ship crew where they live and work in close quarters. Carnival Corporation and its associated brands have established clear procedures for reporting serious concerns, including harassment, to ensure everyone onboard is protected and heard.
Types of Concerns to Report
Who to Report Concerns To
You can report your concerns to one of the following:
Global Ethics & Compliance Officers:
Richard Brilliant
Chief Risk & Compliance Officer
Email: ethicsofficer@carnival.com
Emmely Kik
Ethics and General Compliance Officer
Email: ethics@hollandamericagroup.com
Huib Van Leeuwen
Compliance Officer Environmental
Email: hvleeuwen@hollandamericagroup.com
Anonymous Reporting
If you prefer to report anonymously, you can do so 24/7 through an independently-monitored hotline. All complaints are reviewed confidentially.
Website: www.carnivalcompliance.com
Global Shoreside Phone Number: 1-888-290-5105 (Toll-free in the U.S. only)
This reporting system supports crew and guests across all Carnival Corporation brands, including AIDA, Carnival, Costa, Cunard, Holland America Line, P&O, P&O Australia, Princess Cruises, and Seabourn.
Why Reporting Matters
By reporting incidents of harassment or any misconduct, you are playing a vital role in keeping the cruise environment safe, inclusive, and accountable. Every voice matters, and the company commits to investigating all reports thoroughly and fairly.
What is your experience? Share your thoughts in the comment box below
Types of Concerns to Report
- If you experience or witness any of the following, it should be reported immediately:
- Harassment
- Discrimination
- Retaliation
- Data Privacy violations
- HESS (Health, Environment, Safety, Security) breaches
- Theft
- Fraud/Corruption
Who to Report Concerns To
You can report your concerns to one of the following:
- Your Supervisor, Department Head, Human Resources, Environmental Officer, or Captain
- Your Designated Person Ashore (DPA)
Global Ethics & Compliance Officers:
Richard Brilliant
Chief Risk & Compliance Officer
Email: ethicsofficer@carnival.com
Emmely Kik
Ethics and General Compliance Officer
Email: ethics@hollandamericagroup.com
Huib Van Leeuwen
Compliance Officer Environmental
Email: hvleeuwen@hollandamericagroup.com
Anonymous Reporting
If you prefer to report anonymously, you can do so 24/7 through an independently-monitored hotline. All complaints are reviewed confidentially.
Website: www.carnivalcompliance.com
Global Shoreside Phone Number: 1-888-290-5105 (Toll-free in the U.S. only)
This reporting system supports crew and guests across all Carnival Corporation brands, including AIDA, Carnival, Costa, Cunard, Holland America Line, P&O, P&O Australia, Princess Cruises, and Seabourn.
Why Reporting Matters
By reporting incidents of harassment or any misconduct, you are playing a vital role in keeping the cruise environment safe, inclusive, and accountable. Every voice matters, and the company commits to investigating all reports thoroughly and fairly.
What is your experience? Share your thoughts in the comment box below
